Airlines are making an absolute fortune right now, and therefore some things are falling through the cracks. There are employees who do not really care if they treat a customer badly or rudely, because there are three more customers waiting to fill that spot. It’s sad really. This has resulted in a multitude of bad PR all over social media and the news, with videos and statuses of everyone sharing their airline “horror stories.”
So is it that the airlines are suddenly going downhill at alarming speeds with their customer service? Or are there simply the same amount of horror stories as there’s always been, only now they are being filmed and publicized?
One passenger has just recently claimed that she needed to use the restroom during take off, and the flight attendant would not let her, reportedly telling her to pee in a cup. This resulted in the woman allegedly peeing on herself, and was then forced to sit in it for 13 hours. However, United Airlines is denying this story’s validity.
Here’s Tucker Carlson on the allegations: