What was supposed to be Obama’s flagship of his presidential career, HealthCare.gov turned more into a banged up rowboat that had more leaky holes in it than could be patched. After wasting many millions of dollars on the horribly flawed federal healthcare website, the Obama administration will not renew their contract with CGI Federal who built the leaky rowboat. That contract expires at the end of February.
Accenture, a consulting firm has been contracted for $90 million over one year to take CGI’s leaky rowboat and rebuild it into a flagship worthy of a president.
At least that’s the news that has leaked out to the public by The Washington Post. The Centers for Medicare and Medicaid Services (CMS) who actually oversees HealthCare.gov refused to confirm the report. All they would say was:
“We continually evaluate our needs and remain focused on ensuring consumers have access to affordable, quality coverage.”
Accenture also refused to confirm the report saying:
“We are in discussions with potential clients all the time but it is not appropriate to discuss with the media contracts we may or may not be discussing.”
But is Accenture the website savior the feds think they are? Accenture is the company that built California’s healthcare exchange website CoveredCa.gov. California’s exchange website is working so smoothly that it sent out 100,000 error filled eligibility notices to residents of the state. Some of the notices were missing whole sections of the letter, others had wrong personal information and better yet, some of the notices told the individual that they were both qualified and not qualified for certain health plans. Californians flooded the system with calls of confusion, not knowing what the notices they received really meant.
So I guess the question is whether or not Accenture can convert the leaky rowboat into a shining flagship considering that the system they built for California is more like a shiny tugboat than a shiny yacht.